Patient Experience Lead

Founders Park Dentistry is seeking a friendly, reliable Schedule/Insurance Coordinator to serve as the primary point of contact for our patients and help keep our front office running smoothly.

This role is ideal for someone who enjoys working with people, staying organized, and being at the center of a busy dental practice. You’ll greet patients, manage scheduling, assist with hygiene recall, handle phone calls, and support basic insurance tasks while helping create a welcoming environment for every patient visit.

Dental front office experience is preferred, but we are willing to train the right candidate with strong customer service skills and a great attitude.

• Greet and check in patients at the front desk
• Answer phones and assist patients with scheduling and questions
• Manage appointment confirmations, rescheduling, and cancellations
• Support hygiene scheduling and overdue recall follow-up
• Submit basic insurance claims and assist with front office tasks
• Help maintain a clean, welcoming waiting area